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Several computer users who use printers on a daily basis often complain that their printer is automatically going to the offline mode. In most cases, computer printers go offline due to network errors, USB connectivity issues, paper jam, driver corruption, and other printer hardware faults. So, if you keep on experiencing this printer error, then it means that there is something wrong with your device and an efficient printer support team can help you resolve the issue.
Fortunately, there are plenty of simple fixes and solutions that will help you bring back your printer to the online mode. However, the most important thing you should note is that making a printer online on Windows 8.1, 10, or 7 operating systems is not that simple as it was in the case of Windows Vista and XP operating systems. However, these three below-mentioned solutions might help you to bring back your computer printer to the online mode.
Go to the Control Panel of your computer and then tap on the Devices and Printers option. You will now be able to see the name of the printer that you have connected to your PC or laptop. Check whether the Use Printer Online is enabled or not. If not, enabling it might help you to solve the issue.
You will now need to run a test print job to check whether the issue is resolved or not. If your printer is still stuck in the offline mode, proceed to the next troubleshooting step.
The next thing you should do is to clear the print jobs on your computer printer if any. So, you should once again head to the Devices and Printers option on your PC and then double click on your printer.
You will now be able to see a Printer Menu option on the screen of your device, click on it, and then select Cancel All Documents. This will cancel the stuck print jobs and bring your printer back online.
If the above-mentioned solutions did not work for you, then you should simply toggle the printer switch off and then turn it back on. In addition, you will also need to check all the network connections and ensure that none of them is loose.
Before you run a test job, you should also make sure that your printer is not jammed. If you are still unable to fix the issue, it is best to get in touch with an expert printer support technician for troubleshooting the error.