Category Archive Printer Issues

Printer Support Tips to Bring Back your Printer Online

Printer Issues

USB Connectivity Issues

Several computer users who use printers on a daily basis often complain that their printer is automatically going to the offline mode. In most cases, computer printers go offline due to network errors, USB connectivity issues, paper jam, driver corruption, and other printer hardware faults. So, if you keep on experiencing this printer error, then it means that there is something wrong with your device and an efficient printer support team can help you resolve the issue.

Fortunately, there are plenty of simple fixes and solutions that will help you bring back your printer to the online mode. However, the most important thing you should note is that making a printer online on Windows 8.1, 10, or 7 operating systems is not that simple as it was in the case of Windows Vista and XP operating systems. However, these three below-mentioned solutions might help you to bring back your computer printer to the online mode.

Enable “Use Printer Online” option

Go to the Control Panel of your computer and then tap on the Devices and Printers option. You will now be able to see the name of the printer that you have connected to your PC or laptop. Check whether the Use Printer Online is enabled or not. If not, enabling it might help you to solve the issue.

You will now need to run a test print job to check whether the issue is resolved or not. If your printer is still stuck in the offline mode, proceed to the next troubleshooting step.

Clear the Print Jobs

Printer Support

Printer Hardware Faults

The next thing you should do is to clear the print jobs on your computer printer if any. So, you should once again head to the Devices and Printers option on your PC and then double click on your printer.

You will now be able to see a Printer Menu option on the screen of your device, click on it, and then select Cancel All Documents. This will cancel the stuck print jobs and bring your printer back online.

Check Connections

If the above-mentioned solutions did not work for you, then you should simply toggle the printer switch off and then turn it back on. In addition, you will also need to check all the network connections and ensure that none of them is loose.

Before you run a test job, you should also make sure that your printer is not jammed. If you are still unable to fix the issue, it is best to get in touch with an expert printer support technician for troubleshooting the error.

Troubleshooting Printer Issues on a Windows PC

Printer Issues

Troubleshooting Printer Issues

Several business executives and employees want to believe that they live in a paperless world, but the reality is that we are not there quite yet. We all still regularly use printers in our offices and homes for a number of purposes. This implies that computer printers are one the most crucial components in your office, and if there happens to be an issue or error with this external device, then it may affect your productivity.

Fortunately, most of common computer printer issues experienced by users can be easily solved with a few simple troubleshooting steps. If you are experiencing any sort of printer issues, then the first and foremost thing you should do is to check whether your printer is turned on and connected to your PC or not. If you have already done that, then below are a few simple tips that will help you to troubleshoot printer problems on a Windows PC.

Check the Paper

Troubleshooting Printer Issues

Print Queue Dialog

You will initially need to make sure that the computer printer you are using is in the proper working state. If the printer is not printing any documents, then you will need to make sure that you have loaded standard sized papers for the print jobs. If you have already placed standardized printer paper on the printer, ensure that there is not a paper jam by checking the inside of the computer printer.

Check the Toner or Ink

You might be already aware of the fact that you will need an adequate amount of toner or ink before you start to print documents from your printer. Even if you are running a test print in black and white, some computer printers may refuse to print documents until their color ink has been refilled. So, check the ink levels of your printer and refill it, if necessary.

Check the Print Queue Dialog

It is significant to note issues or errors with printer might also be due to Windows issues. Therefore, you will need to open the print queue dialog box in your Windows PC to ensure that you are not facing any kind of operating system issues. Go to the Devices & Printers window on your computer, right click on it, and then select See What’s Printing. If you see an older document that cannot be printed, then remove it, as it might help you to solve the printer issue. In addition to that, you should also ensure that the Use Printer Offline option is not enabled.

3 Common Reasons Why your Printer is Not Working

Printer is Not Working

Common Printer Issues

A computer printer is an external device that accepts graphics and text inputs from a PC or laptop and transfers it into a paper. There are plenty of different varieties of computer printers available in the market. Therefore, you will need to consider factors such as speed, size, cost features, and more before you purchase a printer.

It is crucial to note that computer printers are an essential device in any office or home and several computer users heavily rely on this device for work and personal needs. This means that if the computer printer at your office runs into any sort of issue or error, then you find a bit difficult to carry out your work-related tasks with ease.

It is a widely known and accepted fact that computer printers can present a wide range of frustrating issues to computer users. Some printers run through ink at a rapid pace while the output quality of other printers might be flawed. However, in some cases, you might find that your computer printer is not working at all, which means that you will not be able to print documents from the device. Some of the most common factors that prevent a computer printer from working properly are the following.

Driver Issue

Printer Support

Overusing Printer

In simple words, a device driver can be defined as a software program that facilitates the communication between the device and the operating system. If the driver of your printer is malfunctioned or if you have not yet installed a driver for the printer, then the printer might not respond or you will get an inaccurate messy output printout. However, installing a print driver will help you to solve the issue.

Overuse

Several computer users are not aware of the fact that all computer printers come with a monthly-recommended page volume. You can find this information in the user manual. If you constantly exceed this recommended page volume, then it means that you are overusing the device. As a result, you will experience repeated jamming when you are printing documents and the internal parts of the printer might also fail due to this practice.

Consumable Issue

Most of the computer printers will not work when the device is out of paper, toner, or ink, or when there happens to be an issue with the toner or ink cartridge. When this happens, you will be able to see amber lights on your computer printer. So, turn off the device when you see the sign and fix it by contacting expert printer support service providers.

5 Reasons Why Inkjet Printers Stop Printing

Printer Troubleshooting

Printer Troubleshooting Tips

Inkjet printers are widely used in homes and offices for a variety of printing purposes. They offer quality and detailed prints in color and grayscale because of which they are used as an alternative to the more expensive laser printers. However, an inkjet printer is prone to numerous failures and issues just like any other printers.

Sometimes, the printer may stop printing altogether and carrying out a printer troubleshooting will help identify the causes of the issue. The malfunctioning of inkjet printers can result from several issues such as the printer mechanism, software driver issues, poor connectivity, and other such problems. Below are 5 reasons why inkjet printers stop printing.

Ink Cartridges

The primary reason for an inkjet printer to stop printing is due to issues with the cartridges. If the cartridges are low in ink, it can result in low-quality prints or no printing at all. In some cases, the printing may show irregularities caused due to an improper alignment of the cartridges. The ink inside the cartridges may also dry out when not used for extended periods thus preventing printing.

Paper Jams

Printer Issues

Inkjet Printers Issues

The occurrence of paper jams can also prevent an inkjet printer from carrying out printing. The paper can get jammed inside the feed rollers that will cause the printer to temporarily cease the printing function. Paper bits that get stuck inside the printer can also cause it to stop printing.

Driver Issues

Driver issues are the other main reason for an inkjet printer to stop printing. It is an important constituent of the printer and facilitates the printer and computer to communicate with each other. Drivers that are corrupted, outdated or incompatible can result in a failure of communication with the computer thus resulting in the printer to stop printing.

Hardware Failures

An issue with the printer hardware can also cause it to stop printing. In most cases, the failure occurs mostly in the print head mechanism, which is responsible for moving the head back and forth. The electronic circuits that regulate the operation of this mechanism can also fail in old printers that result in printing failure.

Connectivity Problems

In some offices, the inkjet printers are connected to a network so that every computer can use it for printing purposes. This is done by connecting the printer to a network or computer and then sharing it across the rest of the computers. Any issues with the network such as turning off or disabling the connection can make the printer inaccessible thus preventing printing.

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