Category Archive Printer Issues

Ways to Troubleshoot the ‘Local Print Spooler Service is Not Running’ Error

Local Print Spooler Service Is Not Running

Print Spooler Service Not Running

One of the most common printer issues in offices and homes shows up with an error message saying, local print spooler service is not running. It asks you to either restart the spooler or restart the machine to fix the problem. In cases where this is not enough, you can try something else.

First off, the error occurs on Windows 7, 8, and 10 machines, and only when the spooler service is disabled for some reason. This service is in place to help users add printers, print documents, and keep tracks of files that are in the print queue.

After restarting your PC, you will find either that the print spooler service is back to running normally, or that it still has a problem. If the error still shows, the printer spooler will need to be manually restored as an auto-launch service.

  • Go to the Start menu and type in service. You will see a Services result under Control Panel, so open that. Here you will find all the registered services. Type in print to find Print Spooler fast, and right click on it. Select Start. If this option is grayed out, move on to the next step.
  • Print Documents

    Common Printer Issues

    Go to the Start menu and type in msconfig, then hit Enter on the top result. This utility controls the actions that happen when the computer boots (this includes the services that are launched at startup, as well as the drivers that load. If you did not know, drivers are software that communicate directly to the hardware connected to the computer and make them usable, such as the CD drive, the printer, the webcam, etc.). If the UAC settings were left as the default, then you will have to give permission to run the utility by typing in the administrator’s password.

  • This will open up System Configuration, where you will see many tabs including Services. Choose that, and find the spooler service by typing print. When Print Spooler comes up, ensure that its box is left checked. Considering you have the spooler issue and saw the error message, this may be unchecked at first. Change that, and hit OK to save the change.
  • After this, restart the computer. Provided the spooler was the only cause of the error you saw at the beginning, the problem will have gone away.

Everything that relies on the print spooler service will be back to functioning normally. This includes print jobs, the option to add printers, etc. If not, get in touch with printer tech support for help.

Manually Clearing the Print Queue in Windows

Local Print Spooler Service Is Not Running

Manually Clearing Print Queue

Ever had to deal with the printer not printing as and when you want it to? Sometimes, you are just stuck waiting for the printing to happen, but the job will not go through. There is a plethora of reasons why this happens with print jobs, like maybe the local print spooler service is not running, but usually, it is the most obvious reason that is the culprit: a stuck job in the print queue.

Any number of causes can be behind this. If, for instance, you had tried printing something a few hours before and the printer was off, and you then forgot about the whole thing. What happens then is that you come back to make another print, but the new job gets stuck behind the old print which never happened. The new job simply gets added to the queue.

You can also try manually deleting the old print job, but this isn’t guaranteed to work. If it does not, that means you will have to clear the print queue. Below are steps to make sure that gets done right.

  • Print Queue

    Common Printer Issues

    Head to Start, then Control Panel, followed by Administrative Tools. Run Services.

  • Here, move down until you see Print Spooler, and when you do, right click it and choose Stop. For this, you will first need to have logged in as administrator. When you hit Stop, it means no printouts can be made on printers hosted on the server.
  • After that, go to the C:\WINDOWS\System32\spool\PRINTERS If the C drive is not the one in which Windows is installed, then go to %windir%\System32\spool\PRINTERS by typing this into the Explorer address bar and hitting Enter.
  • Select and delete all the files here. This is supposed to clear the print queues. If it is being done on a server, you may want to first ensure that there are not any print jobs currently being processed on the other printers. Otherwise, carrying out the steps mentioned above will delete those jobs as well.
  • Head back to Services and find the print spooler service. Right click on this, and from the drop down menu, choose Start.

This should let you print without any issues. You could alternatively use a script type out in Notepad saved as a batch file. The commands are as follows:

net stop spooler

del %systemroot%\System32\spool\printers\* /Q /F /S

net start spooler

The first command stops the spooler service, and the third one restarts it. The middle command deleted everything in the print queue without asking for confirmation.

How to Clear Stuck Print Jobs in Print Queue in Windows PC

How To Fix Printer Spooler Error

Clear Stuck Print Jobs

A printer may stop functioning unexpectedly due to several reasons, including stuck print jobs. If a system’s hardware is working fine and yet printing will not work, first you have to clear print jobs stuck in the spooler.

When users sent multiple files to a network PC, the print queue keeps a list of printing tasks being requested and the respective data of such files in a temporary storage area in a system’s memory called as a print spool. This way, once a shared printer completes a print job, the system sends the next one in the queue from the print spool. If this queue gets backlogged due to sending plenty documents for printing, first you would have to clear the print queue on Windows instead of the printer’s inbuilt memory.

Note that a networked laser printer of a particular brand may also have inbuilt memory. To cancel print jobs from the queue, open Devices and Printers in Control Panel on Windows 7 or later, right-click on the respective printer icon, and select See What’s Printing. Then open the Printer menu, choose Cancel All Documents, and click Yes to confirm the same. It should clear in seconds but if some jobs backlog in the print queue, restart the computer to clear its memory.

Print Spooler Error

Common Printer Issues

Yet again, if the printer will not function despite canceling print jobs and restarting Windows PC, you would have to clear the printer’s active memory. For that, switch off the printer and unplug it from the wall socket. Leave the printer like that for 60 seconds prior to plugging it back on to ensure its inbuilt memory loses power. Once you turn it back on, wait until the printer completes startup and Windows detects the hardware, prior to sending new print jobs.

A high-end printer saves set-up info to a memory that lasts even if users unplug it. Such information may comprise of paper and network settings. Clearing such permanent memory by rebooting the printer by pressing dedicated a button would revert the printer settings to factory defaults. This is known as a Hard Reset. You can restart the printer to clear its inbuilt memory and troubleshoot lingering or backlogging data. Use it as a last resort only if canceling print jobs and restarting the system fails to clear stuck print jobs.

How to Fix Printer Driver Issues on Windows

Print Spooler Keeps Stopping

Printer Driver Issues

Several computer users who recently upgraded the operating system on their PC or laptop to Windows 7, 8, 8.1, and 10 complained that their computer printer is not working properly. If you are experiencing print spooler keeps stopping error and other common printer issues after upgrading to a new operating system, then the printer driver you are using might not be compatible with the new Windows operating system. In addition to that, these kinds of issues also occur due to improper installation of printer driver software.

So, the first and foremost thing you should do is to check if your printer driver is compatible with the new operating system or not. If you have no clear idea on how to check that, it is best to seek the help of expert printer support technicians. However, customers who are planning to fix the issue on their own should update their printer driver, as it may resolve the issue. Below are a few simple steps that will enable you to fix printer driver issues on Windows.

  • Start your PC and then go to the official website of your printer manufacturer
  • You will need to check whether the printer driver is compatible with the latest operating system that you have installed on your PC.
  • If yes, simply download and install the newly released printer driver
  • Wait for the download to complete, open the downloaded file, and then install it on your PC.
How To Fix Printer Spooler Error

Common Printer Issues

On the other hand, if your printer driver is not compatible with the Windows operating system that you are using, simply download the latest available update and check whether the issue is resolved or not. If not, consider getting in touch with printer support technicians.

You should take note of the fact that some computer users might also experience a ‘printer driver is unavailable’ error once they have upgraded their Windows operating system. If you are stuck in such a difficult scenario, then you should initially reinstall your printer driver. If that troubleshooting step does not help you to solve the issue, then you will probably need to install all the newly available updates for your new Windows operating system to resolve the issue. Expert printer support technicians will remotely access your PC and update your computer system to the latest version available.

The Need for Fast Printing in Offices

How To Restart Print Spooler

Slow Printing Problems

Many offices these days are trying to become paperless, but there are several reasons why printouts will always be essential. One of them is that regulation and compliance require documents to be stored as hard copies. In many industries, especially legal, you can find no way to get around this and this makes fast printing a necessity in many of the offices.

What makes a difference is that files on paper are easier to read and make changes to. Even employees would prefer to read large amounts of data on paper instead of digitally, especially if they cannot access digital data when out of the office.

Slow Printing Problems

Since it is all but impossible to get rid of the need for printing in offices, businesses may as well put efforts into ensuring that their printing is done fast and right. You may already know how to restart print spooler queues, in which case you also know that this is one of the main issues in office printing these days.

Sometimes, when an employee sends a large print job to the printer and it does not print, it may give them cause to think that the job got lost en route. If they are relatively ignorant, they will try to send it again, which will then cause toner and paper wastage when all of the prints come through. It would also hold up further print jobs in the queue.

Print Queue Congestion

Common Printer Issues

One other issue is when trying to print images, which are embedded in documents, which while not large themselves, get converted by the printer into something several times the size of the original file.

Restoring Fast Printing

Most companies are in need of a way to speed up their printing process, although this can be difficult because of the changing ways in which an employee accesses office data these days. Remote access is one of the staples for many of them. Sufficient bandwidth is required in the office if that is to work without any hitches, and if the option of printing needs to be available to everyone; it would raise overall operational costs also.

One of the better features you can have is the compression of data sent to the printer, so that the speed at which the print job arrives is much higher, and the bandwidth required is less. Businesses should be on the lookout for solutions that enable faster printing and less print queue congestion, so that work does not get interrupted in the office.

How to Solve Spooler Issues in RDP

Local Print Spooler Service Is Not Runningq

Solve Spooler Issues

The Remote Desktop Terminal services in Windows operating systems make use of printer redirection to conduct print jobs inside the terminal sessions. If you install or share a printer so that it works with a local computer, it gets rerouted to the remote desktop session host. Within the RDP session, this shows up as “redirected printer”. It is possible for users to utilize such a printer by directly sending it print jobs.

You can configure the redirection of the printer using Microsoft Easy Print, or alternately installing the drivers for the printer into the server. The latter is more preferred in big companies, because it is faster, and also produces more precise print jobs. However, it is seen to crash the printer spooler on the RD session host. If you get the local print spooler service not running error, you can do the following.

How This Can Be Solved

Printer Redirection

Common Printer Issues

There may be no permanent solution to the problem, and Microsoft has not given out any information on supported printers for RDP redirection. One way to figure out which models work is by testing each one. If the host spooler has already crashed, use the below steps to fix it.

  • Uninstall the printers, beginning with what you installed last. Navigate to Program and Features and remove the printer package. See if the driver is displayed in Printer Properties, and if it is, remove it.
  • Remove the print drivers, which you suspect. This may depend on a model being old, or you having installed an old or similar driver in the server. Get rid of such drivers from Print server properties.
  • The drivers may need forceful removal in the event they do not fully uninstall. That means you will have to delete the registry keys in use by the driver, and be careful while you are at it. Make a backup before you make changes to the registry. Go to the following key and delete drivers from there: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
  • You may have third party print monitors installed, which will need to be removed. Head to the following key in the registry and if you find print monitors of the 3rd party variety, delete them: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

After you have successfully removed the printer driver from the system, the spooler service should begin to work normally. The application event log can be checked every once in a while for spooler errors; usually, spooler crash is represented by event ID 1000. The problem can also be avoided by only getting drivers, which match the client computer.

2 Common Issues with Print and Apply Label Applicators

Local Print Spooler Service Is Not Running

Apply Label Applicators

For a print and apply labeling system, an automated label applicator is far from perfect. From time to time, such printing systems dispense labels with low print quality or ones that are not applied correctly on a product package. Oftentimes, there are solutions to fix such kinds of issues that do not necessitate plenty of time or upkeep cost to fix.

Labels Curling Up inside the Applicator

Such print and apply label dispensing issues occur in label applicators that use elongated labels, especially ones that are more than five inches long. Just as the device gets up close to the label roll’s core, one may happen to see the labels curled up rending them near impossible to apply rightly on a package.

As the cause of labels curling up inside the label applicator, it is safe to assume that its vacuum system holding labels are broken or that the adhesive is of poor quality. However, instead of second-guessing the worst possible scenario, it is best to try some solutions.

In case you apply the labels with hands, peel the labels from the top to the bottom instead of peeling it off from one end to the other. If that fails to fix labels curling up the next you use the device to apply labels, it is likely the root cause of the label printing issue probably lies with the core diameter of the label roll.

Print Spooler Service Not Running

Remove Labels From Liner

Labels usually come to the market on a three inches core diameter roll and in case you use labels that are five inches or more, you may have to make use of a core diameter that is larger than three inches in order to fix labels curling inside the label applicator.

Tough to Remove Labels from the Liner

There are some underlying causes to this issue in label printing with applicators. To know the reason, see to it whether an issue persists with the die strike from the machine. To test if the die strike works fine, highlight a label cutting line using a marker. Even if that causes a noticeable black line on the ‘die cut’, the die strike is certainly cutting deeper than needed. It may also point fingers to the die strike not cutting through label adhesive fully.

Another cause of not being to peel off the label is due to stiffened label liner. Either it is excessively thick for a peel bar of a print and apply label applicator or too thin.

Some Workarounds to Avoid Slow Response Time in Network Printing

Print Spooler Service Not Running

Slow Response Time

A print spooler stores to-be-printed digital files on the disk prior to feeding print jobs into the printer at slow speeds in the background. A network printer responding slowly to print commands is a common occurrence. There are many workarounds to try, and fix slowness of network printing. If you are facing it on a version of Windows Server, firstly you will need to access properties of the printer driver and make sure the option to spool documents is enabled so as to enable spooler to complete printing fast.

Spooling print jobs to the queue may seem like adding up to the response time, but it can prevent bottlenecks in network printing. For that, you should enable the option that permits to begin printing soon after the last document gets spooled instead of the option to begin printing immediately. This is one of the best methods to overcome network printing delays in Windows Server, since it avoids splitting of print jobs in the midst of printing process. If you enable the option, it can avoid a print job sent from remote systems from taking up the time to spool. A print job may consist of a set of files.

Print Spooler Error

Boost Network Printing Speed

In the Printer Properties dialog box, also make it a point to select the option that lets print the spooled docs first. Enabling that option makes print jobs to have finished spooling to proceed with printing even as a print job is spooling in the print queue. It helps avoid smaller print jobs from lagging behind larger ones that takes longer to spool. If the response time of a network printer is on the slower side and the Windows Server is being accessed by several client systems, select this particular option to boost network printing speed.

Other than changing settings in the printer properties, there are more workarounds to try, and fix slow network printing issues. One such workaround is to connect hard disk drives specifically for print spooling instead of relying on a shared drive for that. This can be tried especially if a Windows Server is hosting network printers that are often used to take larger volume printouts. If budget permits purchasing it, it is recommended to add a hard disk drive to the server system. That can help amp up network printing and optimize the speed of spooling process.

Why and How to Make a Network Printing Environment Trustworthy

Printer Spooler Error

Remove Single Point Of Failure

Most of the spooler crashes in a Windows PC are caused due to bad printer drivers installed in the OS. The spooler operates as a service that manages print jobs. It loads the printer driver code into the registry of a running print spooler service elsewhere. This means a crash of the driver code will interrupt not just the present print job but the spooler also or all print queues in the spooler thereby affecting all of the printers in the network.

Follow the below steps to make the reliability of the print spooler service better or augment the stability of rendering of print queues from servers to remote systems in a client-server based environment. Ensuring smooth running of spooler and its associated codes is a must to ensure productive network printing.

Enable Local Rendering

Most of the codes in a printer driver are responsible to render or rasterize a print job into printing languages like PostScript, PCL, and so forth. Henceforth, driver bugs tend to exist mostly in such command languages. The rendering of print jobs can be transferred from server systems to workstations by disabling Advanced Printing Features from the driver Properties. This will improve the stability of the server as if spooler crashes exist in the rendering code of the driver.

Print Spooler Service Not Running

Network Printing Environment

Although it is connected to the network, since printer drivers are not shared into the workstation PC, turning off the said feature can make a spooler crash exclusive to a workstation and not like a server system, which becomes a single point of failure if spooler crashes.

Remove Single Point of Failure

Partitioning problem printer drivers to an entirely different server is an effective strategy to limit the point of failure in DCE. Larger computing environments at an office setup may consider advanced methods than that like server clustering or splitting the server load throughout multiple server systems.

All of such methods negate the single point of failure and makes sure that a failure in a server may not have to affect the user systems and associated services running on the network. For instance, a spooler crash in a print server that hosts wide-format devices of an administration department not affecting the servers thereof, which hosts standard format laser printers in some of the other departments.

Setting the Right Properties for a Printer Spooler

Printer Spooler Error

Setting Right Properties

The printer spooler is the component, which assists your Windows computer with interacting with the printer. It is responsible for properly ordering the print jobs in the print queue. When a printer spooler error message comes up, it may be because the properties have not been set rightly.

Setting the Printer Spooler Properties Right

  • Launch the Run dialogue with the Windows key + R In the dialog box, type services.msc and hit Enter. Double click on Print Spooler.
  • Within the properties windows you just opened are the Start and Stop buttons, right under the General You can get rid of some errors by simply hitting Stop and then Start.
  • Choose the drop-down menu next to Startup Type. From the list, choose Automatic to make sure that the spooler will start up each time your computer powers on. This way, no incoming print jobs will be missed. On the lower right, find and click on Apply to save the changes you have made.
  • Now set First Failure to Restart the Service, Second Failure to Restart the Service, Subsequent Failures to Take No Action, Reset Fail Count After to 1 day(s), and Restart Service After to 1 minutes. After doing that, click Apply to make the changes take effect.
  • Print Jobs

    Common Printer Issues

    You also need to stop interaction with the desktop. For this, go to the Log On Make sure that the box beside Allow Interaction With Desktop is left unchecked. After doing that, hit Apply.

  • Restart and try once more. This means you should try printing again. The Properties window may need to be closed before you can have the changes take full effect.
  • Checking the dependencies is another option. Go to the Dependencies tab and in the This Service Depends on the Following System Components box, check the status of each listed service. Go back to the Services window and in the Dependencies pane, find one of previous service names. Make sure that Started is shown in the Status column, and Automatic in the Startup Type
  • Keep doing this for all the services and if they do not have these same values, stop and restart them individually. This can be done with the icons in the Services window, or you can double-click the name of the service, and use the Stop and Start buttons in properties. If these icons are shown as grayed out, you may need to reinstall the drivers.

Call Toll Free

(866) 231-7228