Category Archive Printer Issues

Simple Solutions to Fix Common Printer Spooler Errors

Fix Common Printer Spooler Errors

Common Printer Spooler Errors

Computer users who have the habit of printing tons of documents on their printer and the ones who have been using a printer for a considerable amount of time are at a greater risk of experiencing a print spool error. Users often complain that they keep on receiving an “Operation Could Not Be Completed” or a “Spooler Subsystem App Has Encountered a Problem and Needs to Close” error message when they try to print a document. If you are one among them, then you should note that these kinds of printer spooler errors happen due to the spoolsv.exe file.

If the spoolsv.exe file is used regularly when you are printing documents, then there is a chance for it get corrupted or damaged. In some cases, this corrupted file might also produce errors on the output print jobs. However, it is seen that “Operation Could Not Be Completed” and “Spooler Subsystem App Has Encountered a Problem and Needs to Close” errors might also happen due to a virus infection, use of an outdated driver, or due to Windows Registry conflicts.

If you are unable to identify the root cause of these printer spooler errors, then it is best to get in touch with an expert printer support technician. They will be easily able to detect the culprit behind the issue and solve them with utmost ease. However, if you are planning to troubleshoot the issue on your own, then below are a few solutions that will help you to fix common printer spooler errors.

Clear the Print Queue

Printer Spooler Error

Update Printer Driver

The first and most important thing you should do is to clear the print queue. In some cases, users experience these errors due to a simple paper or data jam. So clearing the print queue might help you to solve the issue.

Update the Printer Driver

Most computer users prefer not to update their printer drivers but they fail to pay attention to the fact that using an outdated browser can result in serious printer errors. So, check whether you are using an outdated version of the printer driver. If yes, then update it to the latest available version and see whether the issues are solved.

Uninstall the Printer

In some cases, uninstalling your computer printer and then reinstalling it might help to fix common printer spooler issues. So, give it a try, as it might help you to solve the frustrating printer error. However, if you are still unable to fix the issue, it would be best to seek the help of an experienced printer support service provider.

How to Fix RDP Printer Redirection Not Working Error on Windows Server 2012

Print Spooler Service Not Running

Printer Redirection Issue

Microsoft’s Remote Desktop Protocol offers a graphical UI to help users connect their computer to a different PC over a Wide Area Network. For this purpose, RDP software is installed in both the host server and remote computer of users. Since RDP relies so much on WAN connections, especially in Distributed Computing Environments, it makes WAN a single point of failure. This will also lead to RDP printing errors.

RDP environments do offer a set of advantages to users including centralized and flexible printing options. However, it can potentially lead to hold-ups in this type of network printing that end users may not want.

RDP Printer Redirection Not Working in Windows Server 2012

To troubleshoot this issue, it is essential to get know how RDP printer redirection in Windows Server 2012 works. In RDP printer redirection, servers first get queries from printer drivers installed on the remote system or from the system client. All these queries will be shown as a list of local printers on the server. Subsequently, the server redirects queried print queues inside the remote session in WAN. When the server fails, it leads to the hold-up in the redirected printing process in Windows Server 2012.

Troubleshoots for RDP Printer Redirection Not Working

Printer Spooler Error

Flexible Printing Options

There are 3 steps to troubleshoot remote desktop printer redirection failure. Try any of the below methods to fix the same.

  • Make sure server has not disabled the local printers. For that, navigate to open the screen of Remote Desktop Connection and under Local Devices and Resources check to see if Printers checkbox has a checkmark.
  • Confirm Windows Server settings are right. For that, navigate to Manager > Remote Desktop Services > Collections > Tasks and click on Edit Properties Then, navigate to Client Settings and check to see if Windows Printer is selected in order to enable printer redirection.
  • Reinstall printer drivers on the server system. In most instances, the RDP printer redirection fails to work if the printer drivers on the server are not installed rightly. If the system admin distributes RDP faultily, it may happen. If that is the case, crosscheck both user permissions and system permissions by navigating to c:\windows\system32\spool and provide accesses to both.

If you are still unable to fix the Remote Desktop Printer redirection not working error, contact tech professionals for advanced assistance with the issue.

Quick Fixes for Resolving Slow Printer Speed

Local Print Spooler Service Is Not Running

Resolving Slow Printer Speed

Most printers, whether inkjet or laser, can produce printouts of documents or images quickly. This is a major requirement when the printer is used in offices where high volumes of print are needed at rapid succession. A slow printer can become ineffective for meeting the demands of offices or institutions. A printer can slow down when used for a certain period, but in some cases, the slowdown can even affect new ones. Improper configuration or minor glitches can all contribute to slow printing speeds. Below are some quick fixes for resolving slow printer speeds.

High Quality Printing

Setting the printer to print in high quality can compromise the speed of printing. It can produce a quality and detailed image but falls short in the printing speed, which is vital when used in offices. Draft printing is the most appropriate for documents for producing fast printouts at the least expense of printer ink. For laser printers, varying the print quality by adjusting the quality setting to the lowest number will result in fast printing.

Wireless Connection

Establishing a wireless connection with the printer for obtaining printouts can affect the speeds compared to a USB or Ethernet connection. It can take more time to transfer the file over a wireless network since it is affected by the amount of traffic over the network and is subject to interference from objects in the room. Using a USB or Ethernet connection can help in quick transfer and printing of the documents.

Color Printing

Printer Spooler Error

Obsolete Drivers

The use of color ink can cause a slowdown in the speeds of the printer. It takes more time since the colors need to be combined in a precise manner to produce the printouts. By switching to black and white prints, the time taken for printing is reduced considerably. Besides, it will also reduce the ink utilized for the printing thus enabling the cartridge to be used for longer before it is refilled or replaced.

Obsolete Drivers

Another common reason for slow printing speed is due to obsolete drivers. They can prevent the printer from functioning properly thus resulting in slow printing speeds. Updating the printer’s drivers is one way to quickly resolve this issue and restore the printing speed. Printer manufacturers release new and updated drivers periodically. Downloading these driver updates can help regain the printing speeds and fix any errors as well.

Bulk Printing

Bulk sending of documents printing is another key reason for a printer slowdown. A printer requires some time to process the document sent to it for printing and bulk printing can make it longer for it to process and print the documents. For printing many documents, it is better to send them in batches, as it allows the printer to process them appropriately and print quickly.

Manual Troubleshoots to Easily Clear Paper Jams on a Laser Printer

Printer Issues

Easy Clear Paper Jams

When the feeding paper gets stuck inside a laser printer during printing, paper jams will occur and stop the process. This will make the printer push out the paper, which will leave users with a crumpled paper sheet containing misalignments and smudgy pigments. If it happens in your printer, look for a blinking light on the device followed by a message on the screen of the connected computer. Below are some troubleshooting tips to clear paper jams on a laser printer.

Follow Guidelines Given in the User Manual of the Printer

Some users tend to clear the error by opening the printer and taking out the paper in order to retry printing. The manufacturer would most certainly give you info on how to pull out the paper on the user manual of the laser printer. Look for precautions before you head to manual procedure to clear the paper jams.

Continue with Precautions

Printer Support

Common Printer Issues

Let the laser printer cool off by turning off the device since they have fusers providing heat for printing. If paper jam occurs close to the fuser, it will be wise to wait as a word of caution. Your printer may be the most recently purchased, but maintenance always necessitates especially when printer issues pop up unexpectedly.

Get to the Manual Process

Usually, paper jams inside the laser printer occurs in both paper feeding trays and output trays, on the fusers, toner cartridges, or other places where the paper makes contact with the roller. Open the door of the printer to access the stuck paper, and have a look inside to know where exactly the paper is stuck. Grab the toner cartridge handle and then pull it out gently in order to see if paper may have jammed around it. If so, replace the cartridge once you clear the paper.

Put out the Jammed Paper Sheets

Go gently on the paper as well as on the laser printer while doing this step. To ensure that no damages occur to the printer, try to take out the paper in the same direction it feeds paper. Pulling paper in the wrong direction may damage the functionality of the printer. Further, be mindful of the fact that no paper bits are left inside the device to avoid a reoccurrence of errors or any potential damages. Once you are done clearing paper jams inside the laser printer, turn on the device and wait until it resets automatically before you start printing again.

How to Troubleshoot Wireless Printer Network Connectivity Errors

Troubleshoot Wireless Printer

Network Connectivity Errors

If users skip configuring network settings such as IP address when setting up their wireless printer for the first time, printing errors may occur during usage. Wireless printers are best configured in static IP, as Windows won’t receive timely information when the dynamic IP changes. This will cause connectivity errors and printing issues in Windows PC connected to your home network. This is why you may need to configure a static IP in the system. Follow the below steps to troubleshoot wireless printer facing network connectivity errors.

Select a Valid Internet Protocol Address for your Wireless Printer

Firstly, you need to sign in to the wireless router. For that, launch a browser in your Windows PC and enter the dynamic IP in the address bar of the browser. Once you log in to your router, find the DHCP Server and select Start IP Address.

Have a look at the Maximum Number of DHCP Users and add that number to the final two digits of your Start IP and a further two. For instance, if the IP ends in 50 and the no of server users 20, then the final two digits of your new static IP will be 72. You should also keep the other portions of the IP starting with 192 as the same and only change the final two digits.

Configure the Static IP with your Printer

Troubleshoot Printer

Valid Internet Protocol Address

Select Display Wireless Summary by navigating through Settings on the display of your wireless printer. The navigation path might be Setup > Network > View Network Settings > Display Wireless Summary in your printer. After that, open the browser in the PC, enter the new IP on the address bar and press Enter on the keyboard. This will lead you to the web server of your printer. Look for Wireless under Connections in the server’s page, select IP Configuration, and follow the below steps.

  • Choose Manual IP Address and enter the new address, which you configured for your printer. Enter 255.255.0 in Manual Subnet Mask and the IP of your wireless router in Manual Default Gateway.
  • Enter 4.4.4 in Manual Preferred DNS Server and 8.8.4.4 in Manual Alternative DNS Server. You can skip this step if you do not receive firmware updates when your wireless printer is online, and instead check Automatic DNS Server.
  • Save the settings.

To troubleshoot wireless printer network connectivity error fully, you need to enter the static IP in printer driver’s port. For that, right click on the printer name, choose Properties, and enter the details in the designated section.

Printer Support Tips to Bring Back your Printer Online

Printer Issues

USB Connectivity Issues

Several computer users who use printers on a daily basis often complain that their printer is automatically going to the offline mode. In most cases, computer printers go offline due to network errors, USB connectivity issues, paper jam, driver corruption, and other printer hardware faults. So, if you keep on experiencing this printer error, then it means that there is something wrong with your device and an efficient printer support team can help you resolve the issue.

Fortunately, there are plenty of simple fixes and solutions that will help you bring back your printer to the online mode. However, the most important thing you should note is that making a printer online on Windows 8.1, 10, or 7 operating systems is not that simple as it was in the case of Windows Vista and XP operating systems. However, these three below-mentioned solutions might help you to bring back your computer printer to the online mode.

Enable “Use Printer Online” option

Go to the Control Panel of your computer and then tap on the Devices and Printers option. You will now be able to see the name of the printer that you have connected to your PC or laptop. Check whether the Use Printer Online is enabled or not. If not, enabling it might help you to solve the issue.

You will now need to run a test print job to check whether the issue is resolved or not. If your printer is still stuck in the offline mode, proceed to the next troubleshooting step.

Clear the Print Jobs

Printer Support

Printer Hardware Faults

The next thing you should do is to clear the print jobs on your computer printer if any. So, you should once again head to the Devices and Printers option on your PC and then double click on your printer.

You will now be able to see a Printer Menu option on the screen of your device, click on it, and then select Cancel All Documents. This will cancel the stuck print jobs and bring your printer back online.

Check Connections

If the above-mentioned solutions did not work for you, then you should simply toggle the printer switch off and then turn it back on. In addition, you will also need to check all the network connections and ensure that none of them is loose.

Before you run a test job, you should also make sure that your printer is not jammed. If you are still unable to fix the issue, it is best to get in touch with an expert printer support technician for troubleshooting the error.

Troubleshooting Printer Issues on a Windows PC

Printer Issues

Troubleshooting Printer Issues

Several business executives and employees want to believe that they live in a paperless world, but the reality is that we are not there quite yet. We all still regularly use printers in our offices and homes for a number of purposes. This implies that computer printers are one the most crucial components in your office, and if there happens to be an issue or error with this external device, then it may affect your productivity.

Fortunately, most of common computer printer issues experienced by users can be easily solved with a few simple troubleshooting steps. If you are experiencing any sort of printer issues, then the first and foremost thing you should do is to check whether your printer is turned on and connected to your PC or not. If you have already done that, then below are a few simple tips that will help you to troubleshoot printer problems on a Windows PC.

Check the Paper

Troubleshooting Printer Issues

Print Queue Dialog

You will initially need to make sure that the computer printer you are using is in the proper working state. If the printer is not printing any documents, then you will need to make sure that you have loaded standard sized papers for the print jobs. If you have already placed standardized printer paper on the printer, ensure that there is not a paper jam by checking the inside of the computer printer.

Check the Toner or Ink

You might be already aware of the fact that you will need an adequate amount of toner or ink before you start to print documents from your printer. Even if you are running a test print in black and white, some computer printers may refuse to print documents until their color ink has been refilled. So, check the ink levels of your printer and refill it, if necessary.

Check the Print Queue Dialog

It is significant to note issues or errors with printer might also be due to Windows issues. Therefore, you will need to open the print queue dialog box in your Windows PC to ensure that you are not facing any kind of operating system issues. Go to the Devices & Printers window on your computer, right click on it, and then select See What’s Printing. If you see an older document that cannot be printed, then remove it, as it might help you to solve the printer issue. In addition to that, you should also ensure that the Use Printer Offline option is not enabled.

3 Common Reasons Why your Printer is Not Working

Printer is Not Working

Common Printer Issues

A computer printer is an external device that accepts graphics and text inputs from a PC or laptop and transfers it into a paper. There are plenty of different varieties of computer printers available in the market. Therefore, you will need to consider factors such as speed, size, cost features, and more before you purchase a printer.

It is crucial to note that computer printers are an essential device in any office or home and several computer users heavily rely on this device for work and personal needs. This means that if the computer printer at your office runs into any sort of issue or error, then you find a bit difficult to carry out your work-related tasks with ease.

It is a widely known and accepted fact that computer printers can present a wide range of frustrating issues to computer users. Some printers run through ink at a rapid pace while the output quality of other printers might be flawed. However, in some cases, you might find that your computer printer is not working at all, which means that you will not be able to print documents from the device. Some of the most common factors that prevent a computer printer from working properly are the following.

Driver Issue

Printer Support

Overusing Printer

In simple words, a device driver can be defined as a software program that facilitates the communication between the device and the operating system. If the driver of your printer is malfunctioned or if you have not yet installed a driver for the printer, then the printer might not respond or you will get an inaccurate messy output printout. However, installing a print driver will help you to solve the issue.

Overuse

Several computer users are not aware of the fact that all computer printers come with a monthly-recommended page volume. You can find this information in the user manual. If you constantly exceed this recommended page volume, then it means that you are overusing the device. As a result, you will experience repeated jamming when you are printing documents and the internal parts of the printer might also fail due to this practice.

Consumable Issue

Most of the computer printers will not work when the device is out of paper, toner, or ink, or when there happens to be an issue with the toner or ink cartridge. When this happens, you will be able to see amber lights on your computer printer. So, turn off the device when you see the sign and fix it by contacting expert printer support service providers.

5 Reasons Why Inkjet Printers Stop Printing

Printer Troubleshooting

Printer Troubleshooting Tips

Inkjet printers are widely used in homes and offices for a variety of printing purposes. They offer quality and detailed prints in color and grayscale because of which they are used as an alternative to the more expensive laser printers. However, an inkjet printer is prone to numerous failures and issues just like any other printers.

Sometimes, the printer may stop printing altogether and carrying out a printer troubleshooting will help identify the causes of the issue. The malfunctioning of inkjet printers can result from several issues such as the printer mechanism, software driver issues, poor connectivity, and other such problems. Below are 5 reasons why inkjet printers stop printing.

Ink Cartridges

The primary reason for an inkjet printer to stop printing is due to issues with the cartridges. If the cartridges are low in ink, it can result in low-quality prints or no printing at all. In some cases, the printing may show irregularities caused due to an improper alignment of the cartridges. The ink inside the cartridges may also dry out when not used for extended periods thus preventing printing.

Paper Jams

Printer Issues

Inkjet Printers Issues

The occurrence of paper jams can also prevent an inkjet printer from carrying out printing. The paper can get jammed inside the feed rollers that will cause the printer to temporarily cease the printing function. Paper bits that get stuck inside the printer can also cause it to stop printing.

Driver Issues

Driver issues are the other main reason for an inkjet printer to stop printing. It is an important constituent of the printer and facilitates the printer and computer to communicate with each other. Drivers that are corrupted, outdated or incompatible can result in a failure of communication with the computer thus resulting in the printer to stop printing.

Hardware Failures

An issue with the printer hardware can also cause it to stop printing. In most cases, the failure occurs mostly in the print head mechanism, which is responsible for moving the head back and forth. The electronic circuits that regulate the operation of this mechanism can also fail in old printers that result in printing failure.

Connectivity Problems

In some offices, the inkjet printers are connected to a network so that every computer can use it for printing purposes. This is done by connecting the printer to a network or computer and then sharing it across the rest of the computers. Any issues with the network such as turning off or disabling the connection can make the printer inaccessible thus preventing printing.