Many of the printer users complain that they are unable to print using a networked printer. There can be a few error messages that can appear when the printer is not working properly, such as:
Windows Cannot Connect to the Printer. Access is Denied or
Windows Cannot Connect to the Printer
There are many reasons for this error message to come up, and things can depend much on the set up that you use. The first thing that you need to check is if the printer is a networked one with a LAN port, or if it is just connected to some other computer and is shared on the local network. Depending on the type of printer that you use, the troubleshooting steps will differ a lot. Some of the possible fixes of printer errors are discussed below.
If the printer is connected to a computer, and is shared on that PC, and you are trying to add the same to some other computer on the network, you can try the following things.
You need to keep in mind that the above-mentioned steps will only work if the printer that you are trying to connect is attached to some other computer and is shared on the network.
Another reason why you are unable to connect to the printer might be that the Windows Firewall is blocking the connection between the computer and the printer. You need to ensure that File and Printer Sharing is allowed in the Firewall of your computer as well as on the computer to which the printer is connected.
Note that you will also encounter the cannot connect to Printer error if you are trying to add the network printer to a Windows 7 computer, and the printer is connected to a Windows Vista or Windows XP computer. If this is the case, you will have to download and install the printer drivers for Windows 7 operating system from the website of the manufacturer on the host PC. When you try to connect to the shared printer from the Windows 7 computer, the driver for Windows 7 will be available from the host machine for installation.
You can also run into this problem with 64 bit and 32 bit operating systems. If the PC that hosts the printer is 32 bit, and the one that is trying to connect to the printer is running 64 bit, then you will not be able to connect to the printer either. To fix the error, you will need to install the 64-bit version of the printer driver on the computer running on the 64-bit version of the operating system and then try to connect to the printer again.
If you are still facing the issues despite of trying all the above-said troubleshoots, then get in touch with our tech support team for an advanced solution to your cannot connect to printer problem.
Some users have experienced an inability to print even when their printer is connected to a computer via USB. If you come across the issue, then try the things mentioned below to resolve it.
Note that if the printer works on an alternative USB port, get in touch with the technical support team of your computer manufacturer.
In case you have tried all USB virtual ports and you still are not able to print, then get in touch with our printer service professionals through the toll-free number for advanced troubleshooting.
The “printer in error state” is typically displayed in Windows 10 when the device is low on ink or paper, its cover is open, or it is not connected correctly. Firstly, you have to check all printer cables and connections. Ensure the devices are connecting to one another; try with a distinct USB port, and check whether the wireless network or the wired network cable used for the connection is working fine.
Also, turn off your printer and check for jammed paper. If it has, then clear the same and close all trays. If the printer is actually low on ink, then refill it. If you are using a wireless printer, then turn on its Wi-Fi and your modem router.
Make Changes to the Printer Port Settings
Check if the Print Spooler Service is Running
Clear Files of the Print Spooler
You need to clear the files in the system and restart print spooler also. They help to fix most printer-related issues.
Remove the Printer Driver from Windows and Reinstall it
If the error persists, then try to reinstall the printer driver. For that, first you have to uninstall it from the system.
When the pop-up You are about to uninstall this device from your system appears, select delete the driver software for this device, and click Uninstall to continue. Once it is completed, reboot the computer.
Now, you have to install the printer driver again. You can download the driver from the website of your printer manufacturer. Make it a point to download it according to your printer model, and install it in your system by running the setup file and following the onscreen instructions.
Steps to Add or Install a Wireless Printer
Navigate to Settings > Devices > Printers and Scanners. Choose the Add a printer button. Wait for the system to find nearby or available printers, then select the one you need, and choose Add device. In case the device is on and connected to your network, the Windows OS should be able to find it. Available printers can comprise those on a network, like Bluetooth and wireless printers, or those plugged into another PC and shared on your network. To add some printers, you might require permission.
Steps to Add or Install a Local Printer
In case you need to connect to the printer, plug its connected USB cable’s end into the PC’s USB port also, and turn it on. Then, click on the Add a printer button as mentioned above. Wait for Windows to find available or nearby printers, select the one you need, and click on Add device. If prompted, select the driver from the downloaded destination.
Installing up-to-date driver might help fix the “printer is in error state” and several other similar issues. If it persists though, then you also have the option to get in touch with our printer support professionals through the toll-free number for an advanced solution.
If you are working in an office, you most likely have a list of printers added to the PC that are network printers, which are not connected directly to the system. However, as printers in the network become non-existent or if computers move places, the devices from the list have to be cleared occasionally.
Sometimes, when you attempt to remove a network printer, you may receive an error message from the Windows OS that reads, “Cannot delete network printer”. Thankfully, you can get rid of a network printer from the system through the Windows Registry. This way, you can avoid having several unwanted printers clogging up the list of devices. Yet note that in order to perform the following troubleshoot, or to clear some steps in it, you have to sign in as an Administrator or get the required permissions first.
Prior to making any changes to the Registry, make it a point to back it up. If you are not familiar with making changes to the Windows Registry, then it is best to seek professional help. Besides, you can also try the last method mentioned below to work around the issue and delete unnecessary network printers.
Close the Windows Registry Editor and restart the system. Now, the network printer should be gone. In case you have a local printer, which you want to delete you can do the same through the registry. For that, navigate to the below registry keys and follow the same procedure.
The print queue in Windows contains a list of documents sent to a target printer and waiting to be printed. In other words, the print jobs are being enqueued. It is a known fact that you will not be able to get rid of a printer in case a print job is in the queue. A shortcut to know whether a print job or document is stuck in the print queue is to navigate to the C:\Windows\System32\spool\PRINTERS directory and ensuring that the Printers folder is empty. To open the directory, open Windows Explorer, type the aforementioned path in the address bar and press the Enter key.
Alternatively, you can forcefully clear the print queue. Once you clear the enqueued print jobs, you should be able to delete a printer from the system.
Note that if you are doing this in a Windows Server, it is advisable to first ensure that there are no print jobs being processed for other printers, as doing this deletes all those print jobs too.
After doing all these steps, you can restart the spooler service to get it up and running. For that, go back to the Services list, right-click the Print Spooler and select Start. For your information, restarting will fix the print spooler service not running error too.
Once you clear the print queue, go ahead and remove the unwanted printer from the computer. Of course, if you want to troubleshoot print spooler service not running or assistance with anything else related to printing, getting in touch with our service professionals through the toll-free number would be the best bet.
A common gripe among printer users is regarding the stability of print spooler. It is the software, which manages print jobs on Windows. The common spooler stability issues typically manifest as follows:
In most cases, these issues have been narrowed down to print driver bugs or driver issues. To improve the stability of the spooler service, it is worth getting an abstract idea as to how it works. If you know how to restart print spooler, you can take an action after it fails to take printouts.
The print spooler service works as one process. It loads the code of the driver into the address space of the spooler process. This means driver code’s crash will bring down not just the present print job, but the print spooler or pending print queue as a whole. This affects all print drivers. It is recommended to consider the below steps in order to improve printing reliability in a network environment, especially.
In case you isolate a problem print queue, that is, the one with print jobs jamming always, consider disabling the bidirectional support of the port. For that, follow the steps mentioned below:
A printer vendor can implement a channel of communication, outside the methods of the supported OS, which can be turned on and turned off inside the interface provided with vendor-specific code.
This option will disable driver features, which are related to tasks like printer’s hardware status reporting. In case bugs or issues exist in this area of the driver code, the stability can improve.
It only takes a faulty print driver to take down rest of the drivers. In case you feel a print driver is causing issues, consider hosting the driver on a different server system so that crashes do not affect other printers. Large business environments will run more than one print server – one for most of the printers and the other for the drivers that misbehave.
The spooler service or the system that host it is subject to failure. Therefore, you have to implement procedures in order to monitor the print service and have a clear plan to tackle the same. Ensure the restart print spooler options are configured to automatic upon failure. This will maximize the probability of the spooler resolving its issues, and will minimize the probability of causing a crash. Follow the below steps to make these changes.
Also, check whether the spooler service is configured to start up automatically. This ensures that your computer receives print jobs from other systems or that it will not miss out any. Follow the steps mentioned below to configure the setting.
Partitioning problem drivers of your printer onto a different service is one way to isolate point of failure. Bigger sites may want to consider advanced methods too like server system clustering and/or dividing load across several servers. These methods engineer out SPOF, making sure a failure in a department may not affect all users as well as services. For instance, a server that hosts printer drivers of the engineering department will not affect those of other departments.
If you come across any stability issues or print spooler crashes, get in touch with our printer service professionals through the toll-free number mentioned above. Alternatively, you can start a live chat session for quick assistance.
Print spooler service manages the print jobs on Windows. The service should be in a running state to take printouts. You can start it through the list of local Services. This resolves the issue, but sometimes when you begin the spooler service, it is stopped automatically. There can be many reasons to this, including corrupt document or file, incompatible driver, and computer malware. If you were wondering how to fix printer spooler error, find the following methods for that. Before you start, sign into Windows administrator account.
Precisely, you have to delete content from folders namely Drivers and PRINTERS. To access the Spool folder, which contains both folders, type the following path on the address bar of Windows Explorer and press Enter key.
Download the latest driver from your printer manufacturer website and install it on your computer. Once you install the driver, reboot your system and restart the spooler.
To remove unwanted printer drivers, which prevents the spooler service from adding new printers, follow the below steps:
To fix printing issues by avoiding conflict between printer drivers;
Type regedit in the Run dialog box and press Enter key. Navigate to the path:
Prior to doing registry configuration, it is recommended to back up its database. The registry backup is required because in case of mis-configuration, the database backup will help to revert to its earlier state. For that, follow the below steps.
Find an antivirus software and do a system cleanup or quarantine procedure to get rid of virus from your PC. After that, restart your computer and then spooler.
If you have a corrupt system file problem or you cannot read or write data from the hard disk, you should run the command CHKDSK /R. Check disk utility will help you find bad sectors, and resolve them if they are resolvable.
System File Checker checks for file corruption in Windows. Run it on Command Prompt. If the utility found any system file corruption issues, it will attempt to resolve them. It comprises additional commands such as SCANNOW. It scans the integrity of protected files and repairs problem files when that is possible.
This is a recovery mechanism in the Windows OS. It is not one that is enabled automatically. End users or IT administrators should enable it. Assuming a restore point is consistent with whatever you are trying to achieve, here is how to execute it.
The above steps will help you to resolve the errors you were experiencing. If you were wondering how to fix printer spooler error, or restart the spooler, you can get in touch with our printer service professionals anytime through the toll-free number or start a live chat session for quick help.
LRS is famous for its VPSX printers that streamline office operations in a variety of ways. Configuring your printer setup correctly is often sufficient to ensuring that things run smoothly in the course of a workday. Following are some on doing exactly that.
This should not be hard to do no matter how many printers you have to do it for. There is an easy way, which involves using the Printer Definition and Deployment Tool (PDDT), which can significantly automate the work.
The VPSX software starts and opens all the inbound ports, after which the printers are activated alphabetically. Based on how many jobs there are in the queue, the latter may take awhile. Wait while this happens.
This is in case you decide to call tech support to fix a printer spooler error or some such, and want to make the job easier for them. Your VPSX system has a few logging parameters you can adjust.
That was a look at how to best configure your LRS VPSX systems at the office. If you see any problems, such as a printer spooler error, or any other issue, call us on 844-203-1916 for quality assistance from certified printer technicians. We can fix it in minimal time.
Not all printers are created equal, but most work the way you want them to, as long as you know how to make that happen. Sadly enough, plenty of users have no clue as to why their printers stall, and end up frustrated if this happens when they need something printed stat. An office printer that stops printing can leave employees deterred from finishing important tasks.
A slow printer in your department can be the result of a variety of things, inefficient print job processing being chief among them. Given below are some great ways to speed it back up, and resume the work you were supposed to be completing.
It is imperative to first figure out what is causing the printer to respond so slowly. There could be something wrong with the processor, or the memory. Maybe an invisible background service is hogging resources. When a user tries to print, any one of these can suffice to disrupt the operation. Luckily, Windows has a built-in task manager that lets you compare the printer’s idle state with the time when someone attempts to make a print.
Windows Server 2012 has a “print spooled documents first” option, which you should definitely enable if your printer gets used a lot by multiple people. Otherwise, a small job that was submitted after a larger job would have to wait for the latter to complete. This would be the case even if the smaller job had finished spooling while the larger one had not, and also when the printer is idle. To all outward appearances, it would seem your problem was the print spooler service not running properly.
In a busy office, the print spool server would have multiple jobs sent to it simultaneously, requiring the disk drive to write and delete data a lot of the time. The latter can quickly cause a bottleneck. You should try to optimize performance by setting a dedicated drive for the spooling alone. Microsoft® recommends having separate physical disk drives for spooler file storage and operating system use. Most people would simply need to reset print spooler file storage settings.
Expand the Increase Hard Disk Space Available to the Print Server
A disk drive of insufficient size can cause problems in spooling. Most print jobs tend to grow tremendously in size whenever they get rendered, and with multiple print jobs submitted simultaneously for spooling, the whole thing can become unresponsive pretty quickly. As a remedy, make sure the hard disk used by the print server is not too small.
Dedicated print servers can be easier to maintain, because even when they get bogged down with print jobs, they would not cause other important applications to stall or crash. By the same token, applications hogging resources would not after the performance of a print server.
Some users connecting to print servers leave their connections active for a long while, and this is bad because every connection needs resources to stay up. Windows has a server management functionality you can use to locate such connections, and when you do, you can close the unneeded ones. If the server gets repeatedly bogged down with day-long connections, there is probably something wrong with the client applications, and you may want to take that up with the manufacturer to come up with a workaround.
Using a high number of printer drivers is a bad idea, especially in Windows. The main problem with this is that it takes up a lion’s share of resources, while getting little work done. The other issue is that a lot of printer drivers are known to leave monitoring services in their wake after being uninstalled, and these too are a drain on resources. You can prevent them by standardizing the drivers used, preferring universal printer drivers, and getting software that lets you centrally manage printer drivers without the need to install it on the servers.
The processor is a possible source for a bottleneck you are likely not prepared to deal with, especially during times when heavy printing needs to be carried out. To avoid that, make sure that any conversion to PostScript/PCL takes place on the client, as opposed to the server. If the problem still occurs, you should look into getting more powerful hardware.
Most times when your print server slows down, a quick fix would not solve the problem completely, because there is simply too much printing to be done. So you should call us on 844-203-1916 for technical assistance instead. Our certified printer support experts can get on it right way in minimal time, and get your network printer working right once more.
Not all common printing issues in a Windows computer are related to the hardware. Sometimes, a paper jam in the printer could lead to unwanted work stress. Likewise, even a stuck print job or malfunctioning printer spooler will hinder productive printing.
The print spooler is software, which manages documents or files sent to a connected printer. In most cases, the spooler does its function of giving printouts, but on occasions, it tends to malfunction. If something interrupts with print requests, the spooler could crash and halt print jobs.
If that happens, you can try the following workarounds to see if that lets you take printouts subsequently. Even when you sent print jobs by mistake, you would want to cancel it from the print queue. That is one of the ways to avoid a stuck print job.
You can not only pause, restart, and resume printing, but also cancel all or each print job from the print queue.
Having learned how to cancel print jobs from the print queue, if spooler is stuck and you cannot cancel that, you would want to restart print spooler. Note that if the spooler malfunction has got to the point of being stuck, restarting the computer alone may not do the trick. If you are wondering how to restart print spooler, there are two ways to do that. Note that after each method to restart the spooler service, you should reboot the computer before you do a test print.
After doing that, see to it if you can print a document or text file. Moreover, to make sure print spooler malfunction will not repeat, follow the below pointers.
If you come across any further printer issues, or need with print spooler errors, feel free to get in touch with our printer service professionals over the toll-free number listed above to get a timely assistance.
These days, it is useful to know how to fix the print spooler service not running. That said, there are plenty of other issues that can come in, especially if you use the printer a lot, and share it with a crowd of other people at the office, or even a small bunch if miscreants at home. Printers are supposed to make work go faster, and not heap the user with troubles they have no need for.
HP puts out some of the best printers in the industry, and for the most part these perform like clockwork – precisely and reliably. That and the fact that the company provides top-of-the-class support for its customers, makes the majority of their products widely popular. However, issues such as Error 0XC19A0035 and Error 49 can render HP printers hard to use. It is often imperative that these be resolved before the user loses too much time staying hung up on a single problem, much the same way they would if they had to deal with the print spooler service not running.
As you probably surmised, Error 0XC19A0035 occurs when the ink system has stopped working the way it should. This can be from a variety of reasons, but the basic fix often suffices to resolve the issue and get the printer back to working properly. If the above does not work for you, calling tech support may be the best and only option, unlike when dealing with the print spooler service not running.
It is fairly obvious that that Error 49 is an issue arising from the printer not being able to communicate properly with the application that started of the print job. Replacing the firmware DIMM should take care of the problem for the most part, but this may not work if there is an underlying cause that you have not noticed.
To fix this issue or others, such as the print spooler service not running, call us on 844-203-1916, and have our experts take a look.